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Even though the authors point to a number of situational variables that contributed to the destructive obedience of Stanley Milgram's participants (e.g., normative and informational conformity pressures, conflicting norms) , it might still be argued that people have, lurking deep within them, sadistic tendencies that can easily be elicited by situational variables. What experimental findings by Milgram call this "personal attribution" into question?
Valuing Diversity
The recognition and appreciation of differences in individuals, such as cultural, racial, gender, and age differences, contributing to a more inclusive and effective environment.
Organizational Culture
The shared values, beliefs, and norms that influence the way employees think, feel, and behave within an organization.
Top-Down Change
involves organizational change initiatives that originate from upper management and are implemented down through the hierarchy of the organization.
Senior Managers
High-level executives who are responsible for overseeing the daily operations and making major corporate decisions.
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