Why Do People Often Experience Postdecision Dissonance

question 44

Multiple Choice

Why do people often experience postdecision dissonance?

• A) They are motivated to believe in a just world.
• B) Almost every alternative has both an upside and a downside, and people feel uncomfortable.
• C) People fear that indecision will be evaluated negatively by others.
• D) It's easier to value an option we've chosen than to disparage an option we've rejected.

---

Definitions:

Cash Register Tapes

Physical records produced by cash registers, documenting transactions completed.

Refund Liability

An obligation to return funds to customers, recorded as a liability on the balance sheet, reflecting the company's expectation to refund some portion of sales.

Defective Merchandise

Products that fail to meet quality standards, often leading to returns, exchanges, or adjustments.