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Agustin knows you're taking a psychology class and wants to know what he can do to be more disciplined in a few weeks when midterm exams come around. What advice do you have, based on the information in this chapter?
Gen Y Employees
Employees belonging to Generation Y, also known as Millennials, born approximately between 1981 and 1996, known for their tech-savvy and values-driven approach to work.
Veteran and Boomer Generations
Refer to distinct cohorts born between the early 1900s to the 1960s, each with unique values, attitudes, and workplace behaviors.
Rapport Talk
A style of communication used to build relationships, trust, and camaraderie between people.
Emotional Level
The intensity or degree of emotions connected to an experience, expression, or interaction.
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