Hamilton's Rule States That

question 49

Multiple Choice

Hamilton's rule states that

• A) altruism evolves only among nonkin.
• B) selfish genes swamp altruistic genes.
• C) altruistic behavior is favored if the cost to the actor is less than the benefit to the recipient, devalued by the degree of relatedness.
• D) altruistic behavior is favored if the benefits to the actor are greater than the costs to the recipients, devalued by their degree of relatedness.

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Definitions:

Customer Service Experience

The perception and feelings of a customer about the support and services provided by a company throughout their purchase journey.

Customer Experience Management

The practice of designing and reacting to customer interactions to meet or exceed their expectations, thereby increasing customer satisfaction, loyalty, and advocacy.

Impression Management

Techniques and strategies used by individuals or organizations to control or influence perceptions of themselves in the eyes of others.

Consistent Quality

Consistent quality involves maintaining a uniform standard of excellence in products or services over time, ensuring reliability and customer satisfaction.