A Copy Machine Service Company Provides Maintenance and Repair Service

question 34

Multiple Choice

A copy machine service company provides maintenance and repair service for different types and brands of copiers. The manager of the repair department wants to know if the repair time for brand A is higher than the repair time for brand B. The manager randomly selected eight repair records associated with brand A and eight repair records associated with brand B. The repair times (in minutes) for both samples are given below. The distribution of repair times for both brand A and brand B is highly skewed. On average, can it be concluded that the repair time for brand A is significantly higher than the repair time for brand B? Test at α = .05.

• A) Reject the null hypothesis.
• B) Fail to reject the null hypothesis.

---

Definitions:

Management By Objectives (MBO)

A management strategy that involves setting specific, measurable goals with each employee and then periodically reviewing the progress made.

Face-To-Face Meetings

Meetings conducted with participants physically present in the same location, promoting direct interaction.

Gantt Chart

A visual project management tool that outlines a project schedule, showing the start and finish dates of elements within a project.

Time Lines

Schedules or plans that outline the timing and sequence of events or activities.