An Important Part of the Customer Service Responsibilities of a Cable

question 87

Multiple Choice

An important part of the customer service responsibilities of a cable company is the speed with which service troubles can be repaired. Historically, the data show that the likelihood is .75 that troubles in a residential service can be repaired on the same day. For the first five troubles reported on a given day, what is the probability that fewer than two troubles will be repaired on the same day?

• A) .6328
• B) .0879
• C) .0156
• D) .1035

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Definitions:

Sugar Trade

The historical exchange and commerce of sugar as a commodity, significantly impacting global economies and societies, particularly in the colonial period.

Homespun Clothing

Clothing made from cloth spun at home, symbolizing self-reliance and resistance to British goods during the American Revolutionary era.

Women Shopkeepers

Female entrepreneurs who own or manage retail businesses, highlighting the role of women in commerce and the economy.

Restrictions

Rules or regulations that limit, control, or restrict certain activities, behaviors, or freedoms.