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An Internet Service Provider (ISP) Has Randomly Selected a Sample

question 11

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An internet service provider (ISP) has randomly selected a sample of 223 observations concerning values of the response variable Churn and several predictor variables based on customer activity during the most recently billed month. Here Churn equals Yes if a customer churned-left the internet service provider for another ISP-and equals No otherwise. The predictor variable MinutesOn is the average daily minutes the customer spent online. EmailSent is the average daily number of emails the customer sent from the email address provided by the ISP. ServCalls is the number of times the customer called for service. Below is part of the classification tree they derived from the data collected in the study. An internet service provider (ISP)  has randomly selected a sample of 223 observations concerning values of the response variable Churn and several predictor variables based on customer activity during the most recently billed month. Here Churn equals Yes if a customer churned-left the internet service provider for another ISP-and equals No otherwise. The predictor variable MinutesOn is the average daily minutes the customer spent online. EmailSent is the average daily number of emails the customer sent from the email address provided by the ISP. ServCalls is the number of times the customer called for service. Below is part of the classification tree they derived from the data collected in the study.   Of the sampled customers who spent an average of less than 511 minutes online per day and placed at least 3 service calls, how many did not churn? A)  7 B)  8 C)  9 D)  15 E)  17 Of the sampled customers who spent an average of less than 511 minutes online per day and placed at least 3 service calls, how many did not churn?


Definitions:

Collective Agreement

A written contract negotiated between an employer and a union representing the employees, outlining the terms and conditions of employment.

Union Dues

Fees paid by members to a labor union to support its operations and activities.

Bargaining Agent

A body certified to act on behalf of a group of employees or employers.

Bargaining Unit

A group of employees with a clear and identifiable community of interest who are represented by a single labor union in collective bargaining.

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