Examlex
Match the assistance program in the right column with its type of intervention and/or available services. Options will only be used once.
-Electronic benefits transfer for food purchases
Close-ended Questions
Close-ended questions are queries that can be answered with a simple "yes" or "no" or with a very limited set of responses, allowing for quick answers but limiting discussion depth.
Acceptance Signals
Non-verbal or verbal cues from potential customers that indicate interest, agreement, or willingness to proceed in a sales conversation.
Disagreement Signals
Non-verbal or verbal cues that indicate disagreement or dissatisfaction during communication.
Empathy
The ability to identify and understand another person’s feelings, ideas, and circumstances.
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