An Audience Evaluates Your Credibility as a Speaker

question 44

Multiple Choice

An audience evaluates your credibility as a speaker

• A) before you open your mouth to speak.
• B) while someone introduces you.
• C) in the opening seconds and minutes of your presentation.
• D) after you have completed your presentation.

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Definitions:

Family

A social unit consisting of parents and their children, considered as a group, whether dwelling together or not; often extends to include relatives.

Customer Service

Assistance and advice provided by a company to those people who buy or use its products or services.

Frontline Employees

Workers who directly interact with customers, representing the face of the company and playing a critical role in customer service.

Pay Incentive

A financial or material reward provided to employees as a means to increase productivity, motivation, or achieve specific business outcomes.