Which Term Below Best Describes the Approach of an Organization

question 35

Multiple Choice

Which term below best describes the approach of an organization that has a very thick manual revealing pages of rules, regulations, requirements, prohibitions, and expectations?

• A) stratification
• B) formalization
• C) differentiation
• D) specialization

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Definitions:

Mortification

A public relations strategy involving an apology or showing contrition by an organization after making a mistake or facing a scandal.

Admits Guilt

The act of acknowledging responsibility for a wrongdoing, often in a legal context, to demonstrate remorse or acceptance of consequences.

Postcrisis Review

The evaluation process conducted after a crisis to assess an organization's response, learn lessons, and improve future crisis management plans.

Crisis Plan

A predefined strategy or set of guidelines devised to help an organization respond effectively to an emergency or sudden adverse event.