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You learn that a classmate is a refugee from South Sudan. He is very tall, has very dark skin, and has many mannerisms that you do not understand. You are curious about him, but you feel nervous about how to approach him or what to say. One good strategy would be to examine your own attitudes and discomforts.
You-viewpoint
A communication approach focusing on the audience's perspective and interests.
You-attitude
A communication approach focusing on the audience's needs and perspectives, emphasizing "you" rather than "I" or "we."
Formal Style
A type of writing or speech characterized by a structured, impersonal, and professional tone, often used in official communications and academic works.
Informal Language
A casual form of communication that uses everyday expressions and is typically used in personal conversations.
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