Joe Jones Has Put in Place a New Set of Performance

question 23

Multiple Choice

Joe Jones has put in place a new set of performance metrics for the Logistics Department at his firm.He is convinced that these will give him better information about the department's performance,but is concerned that he doesn't know what type of behavior the new measurement system will encourage in his employees.Joe seems to be concerned about which objective of performance measurement?

• A)monitoring
• B)directing
• C)controlling
• D)measuring

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Definitions:

Delegatee

A person or entity that is delegated authority or tasks by another, typically in a legal or formal context.

Incidental Beneficiaries

Third parties who may benefit from the performance of a contract but have no legal rights to enforce its terms.

Governmental Functions

Activities and responsibilities carried out by a government, typically including legislation, law enforcement, and provision of public services.

Assignment

The transfer of rights, property, or duties from one party to another.