The Difference Between a "Customer Success" Focus" and a "Customer

question 14

Multiple Choice

The difference between a "customer success" focus" and a "customer satisfaction" focus is that:

• A)customer satisfaction is more difficult to achieve
• B)customer success deals with expectations of customers,satisfaction deals with their requirements
• C)customer satisfaction deals with expectations,customer success deals with requirements.
• D)there really isn't any difference

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Definitions:

IEP Meeting

A meeting focused on the Individualized Education Plan for a student with special needs, involving educators, parents, and other stakeholders.

Autism

A neurodevelopmental disorder characterized by difficulties with social interaction and communication, and by restricted and repetitive behavior.

Disability

A condition affecting the body or mind that restricts an individual's ability to move, sense, or engage in certain tasks.

Handicap

a condition that markedly restricts an individual's ability to function physically, mentally, or socially.