Melanie Purchases an New Honda Civic

question 24

Multiple Choice

Melanie purchases an new Honda Civic.During the negotiations the sales representative gives her the opportunity to purchase a 10-year bumper to bumper warranty.This is referred to as a(n) :

• A)Assurance warranty
• B)Purchase warranty
• C)Money back guarantee
• D)Service warranty

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Definitions:

Stakeholder Groups

Entities or individuals with an interest or concern in a business or project, influencing or being influenced by the actions of the business.

Expectations

refer to the beliefs or forecasts that individuals have about future events or behaviors.

Diversity Competency

The ability to understand, respect, and effectively interact with people from various backgrounds and cultures.

Inclusion Index

A measure or assessment of the extent to which an organization's environment is open, supportive, and welcoming to all individuals, regardless of their diverse backgrounds.