Procedures May Be Standardized More Effectively If Phone Interviewers Are

question 63

Multiple Choice

Procedures may be standardized more effectively if phone interviewers are assisted by the use of

• A)Email
• B)CATI
• C)IVR
• D)All of the above

---

Definitions:

Modified

Changed or altered from the original form, often to improve functionality or performance.

Temporary Use

The limited-time utilization of an asset or service for a specific period or purpose.

Personal Purpose

A motive or intention that serves an individual's own interests or desires, often distinct from business or professional objectives.

Goods Contract

A legally binding agreement concerning the sale, purchase, or lease of physical items or products.