When We Categorize Individuals and Attribute a Set of Qualities

question 12

Multiple Choice

When we categorize individuals and attribute a set of qualities to them because of their membership in that category,what perceptual process are we using?

• A)selective perception
• B)patterning
• C)standardizing
• D)stereotyping

Recognize the role of quasi-contracts in providing a remedy where a formal contract is unenforceable.

Understand the specific circumstances under which specific performance is an appropriate remedy.

Understand the concept and importance of customer service as the new marketing.

Comprehend social media monitoring and its synonyms.

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Definitions:

Revenues Equal Costs

A financial break-even point where the total revenues generated equal the total costs incurred.

Value Creation

The process through which businesses or organizations produce goods or services that are worth more than the cost of the inputs involved.

Customer Appeal

The attractiveness of a product or service to potential and existing customers, often influencing their purchasing decisions.

Just-in-time Scheduling

A strategy used in manufacturing and production that aligns raw-material orders from suppliers directly with production schedules to reduce inventory costs.