Which of the Following Is an External Backward-Looking Metric for a Company

question 3

Multiple Choice

Which of the following is an external backward-looking metric for a company?

• A)intent to repurchase
• B)customer awareness
• C)perceived performance
• D)customer satisfaction
• E)customer retention

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Definitions:

Selection Bias

A type of bias caused by choosing non-random data for statistical analysis, which can cause the results to not be representative of the whole population.

Deductive Reasoning

A rational procedure in which an inference is derived from the harmony of multiple statements thought to be valid.

Deductive Reasoning

A reasoning strategy where a judgment is drawn from the alignment of various propositions typically considered factual.

Inductive Reasoning

A method of reasoning in which specific observations or data are analyzed to form a general conclusion or principle.