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Explain the three shareholder metrics used in market-based management.
Welfare Loss
The decrease in social welfare, usually measured as the loss of consumer and producer surplus, resulting from inefficient market conditions or government policies.
Consumer Surplus
The difference between the total amount that consumers are willing and able to pay for a good or service and the total amount that they do pay.
Net Social Gain
The overall benefit to society from an economic transaction or policy, taking into account both benefits and costs.
Monopoly
A monopoly is a market structure where a single firm has exclusive control over the market supply of a product or service, often leading to higher prices for consumers.
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