Which of the Following Types of Customers Should Be Rewarded

question 19

Multiple Choice

Which of the following types of customers should be rewarded with special offers and services that are not offered to other customers?

• A)loyal customers
• B)nonprofit customers
• C)new customers
• D)dissatisfied customers
• E)repeat customers

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Definitions:

Geek Squad

A subsidiary of Best Buy, providing various tech support services from installation to repair for consumer electronics.

Credence Properties

Characteristics of a product or service that cannot be fully evaluated by the consumer even after purchase and use, requiring trust in the provider.

Surgeons

Surgeons are highly skilled medical professionals specializing in performing surgical procedures to treat diseases, injuries, and deformities.

Credence Properties

Attributes of a product or service that are difficult to observe or assess even after purchase, often requiring trust or brand credibility.