Which of the Following Is True of Businesses with a Strong

question 14

Multiple Choice

Which of the following is true of businesses with a strong customer focus?

• A)A customer-focused business lacks a long-term perspective.
• B)A customer-focused business realizes higher profits over the short-term.
• C)In a customer-focused business,shareholders are more interested in long-run survival than immediate earnings.
• D)In a customer-focused business,managers are usually judged on the last quarter's results,and not not on their efforts to ensure the long-run survival of the business.
• E)A customer-focused business is in synch with customers' needs and requirements,not with competitors' strategies.

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Definitions:

Positive Reactions

Responses that are favorable or beneficial, often characterized by acceptance, happiness, or support.

Emotional Abuse

A form of abuse characterized by a person subjecting or exposing another to behavior that can result in psychological trauma, including anxiety, chronic depression, or post-traumatic stress disorder.

Nurturance

The care or encouragement given towards promoting the growth or development of someone or something.

Emotional Support

Assistance provided by expressing love, care, empathy, and encouragement to help manage stress and improve well-being.