With Reference to the Six-Category Scale,a Consumer Satisfaction Index (CSI)of

question 26

Multiple Choice

With reference to the six-category scale,a consumer satisfaction index (CSI) of 60 denotes that the customer is ________.

• A)dissatisfied
• B)satisfied
• C)very satisfied
• D)somewhat dissatisfied
• E)somewhat satisfied

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Definitions:

India

A country in South Asia, known for its diverse terrain – from Himalayan peaks to Indian Ocean coastline – and history reaching back 5 millennia.

Meditation

A practice where an individual uses a technique, such as mindfulness or focusing the mind on a particular object, thought, or activity, to train attention and awareness, and achieve a mentally clear and emotionally calm state.

Yoga

A physical, mental, and spiritual practice or discipline that originated in ancient India, aimed at achieving a state of perfect spiritual insight and tranquility.

Surnames

Surnames are family names passed down through generations, often used to identify individuals within a wider family context, reflecting lineage, heritage, and sometimes social status or occupation.