The Average Life Expectancy of a Customer for a Company

question 56

Multiple Choice

The average life expectancy of a customer for a company with 75% customer retention is ________.

• A)1 year
• B)2 years
• C)3 years
• D)4 years
• E)5 years

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Definitions:

Part-Time Workers

Employees who work fewer hours than the full-time work schedule, often with fewer benefits and responsibilities.

Violence

The use of physical force to harm someone, inflict damage, or intimidate or coerce others.

Cool Off

A period or process of allowing emotions or tension to diminish or relaxing after a period of stress or confrontation.

Emotional Intelligence

The skill to perceive, regulate, and articulate emotions, while also dealing with personal relations wisely and with understanding.