Say a Manufacturer Maintains a Control Chart of the Overall

question 8

Multiple Choice

Say a manufacturer maintains a control chart of the overall product process and determines that the process is out of control too often across all shifts.Managers could most effectively start to determine potential causes by creating a ______________.

• A)histogram with shifts along the x axis
• B)cause-and-effect diagram for one shift
• C)scatter plot with shifts on the x axis and causes on the y axis
• D)Pareto chart with shifts along the x axis
• E)check sheet with shifts as columns and causes as rows

---

Definitions:

Supply Uncertainty

The unpredictability associated with the availability of products or materials necessary for production.

Product Availability

The extent to which a good or service is available for purchase at any given time.

Product Differentiation

Strategies businesses use to make their products stand out from competitors' by highlighting unique features or benefits.

Customization

The process of modifying or building a product, service, or system to accommodate specific requirements of an individual customer or a particular market segment.