Say a Manufacturer Maintains a Control Chart of the Overall

question 8

Multiple Choice

Say a manufacturer maintains a control chart of the overall product process and determines that the process is out of control too often across all shifts.Managers could most effectively start to determine potential causes by creating a ______________.

• A)histogram with shifts along the x axis
• B)cause-and-effect diagram for one shift
• C)scatter plot with shifts on the x axis and causes on the y axis
• D)Pareto chart with shifts along the x axis
• E)check sheet with shifts as columns and causes as rows

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Definitions:

Attentional Filter

A mechanism of the brain that prioritizes certain types of information for processing while ignoring others, crucial for focusing attention.

Stroop Interference

A phenomenon that demonstrates the conflict between different information that the brain receives, affecting task performance, such as naming the color of a word when the word itself is a different color.

Cognitive Psychologists

Specialists who study mental processes including perception, thinking, memory, and problem-solving.

Mental Filtering

A cognitive bias that involves focusing exclusively on negative details and ignoring positive ones.