The Average Time Between Phone Calls Arriving at a Call

question 15

Multiple Choice

The average time between phone calls arriving at a call center is 30 seconds.Assuming that the time between calls is exponentially distributed, find the probability that less than two minutes elapse between calls.

• A)0.018
• B)0.064
• C)0.936
• D)0.982
• E)1.000

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Definitions:

Merchantability

A guarantee that a product will meet reasonable expectations of quality and usability for which it was sold.

Nonconforming Goods

Goods shipped that do not meet the specifications or requirements set out in the contract of sale.

Reasonable Notice

The notification given within a reasonable time frame to allow individuals or parties to prepare or respond to changes or actions.

Monetary Damages

Monetary damages refer to a financial compensation awarded by a court to indemnify harm or loss suffered by an individual or entity.