The Policy Manual Is Typically Updated

question 25

Multiple Choice

The policy manual is typically updated:

• A) annually
• B) every few years
• C) every few months
• D) only when a major policy change is required

---

Definitions:

Impression Management

Strategies and behaviors individuals use to influence how others perceive them.

Meta-Communication

Communication about communication, which involves discussing or analyzing the way in which information is exchanged, including tone, non-verbal cues, and implicit messages.

Face-Saving

A social or psychological strategy employed to maintain dignity, avoid embarrassment, or preserve reputation after a mistake or failure.

Noise

In communication, unwanted or disruptive sounds that interfere with the reception of the message being sent.