Match the Question to the Type: Open-Ended or Closed-Ended

question 61

Multiple Choice

Match the question to the type: open-ended or closed-ended.Note: Answers may be used more than once.
-"Would you like to discuss that with the doctor?"

• A)​open-ended question
• B)​closed-ended question

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Definitions:

Customer Relationships

These are the ongoing relationships a company maintains with its customers with the goal of fostering loyalty and long-term engagement.

Unique Capabilities

Distinctive skills, technologies, or resources that give a company a competitive advantage over others.

Form Utility

The value added to goods through a change in their form or shape.

Customer Value

A customer's assessment of a product or service's value in relation to competing options.