Match Each Term with Its Definition

question 4

Multiple Choice

Match each term with its definition.
-Total Payments for the Specific Period ÷ Total Charges (with the write-offs deducted from the total charges)

• A)accounting formula
• B)accounts receivable ratio formula
• C)gross collection ratio formula
• D)net collection ratio formula
• E)cost ratio formula
• F)assets
• G)write-offs
• H)liabilities
• I)accounts receivable
• J)income statement

---

Definitions:

Organisational Behaviour Modification

A systematic approach to changing behavior in an organization through the application of learning theories to improve performance and satisfaction among employees.

Operant Conditioning

Is the control of behaviour by manipulating its consequences.

Self-Efficacy

An individual's belief in their own ability to complete tasks and achieve goals.

Process Theories of Motivation

Theories that describe how various personal factors, job characteristics, and environmental factors interact to drive motivation and behavior at work.