When You Recognize That a Patient in the Waiting Room

question 8

Multiple Choice

When you recognize that a patient in the waiting room will be required to wait much longer than originally expected,you should:

• A) say nothing to the patient
• B) tell the patient about the delay only if he or she asks
• C) lie to the patient about how long the wait is likely to be
• D) notify the patient tactfully and offer the option to reschedule

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Definitions:

Sampling Error

The discrepancy between the statistical characteristics of a population and those of a sample drawn from it, which occurs purely by chance.

Data Management

The practice of collecting, keeping, and using data securely, efficiently, and cost-effectively through the use of policies, procedures, and technologies.

Sentiment Analysis

The use of natural language processing, text analysis, and computational linguistics to identify, extract, quantify, and study affective states and subjective information from text.