​Which Is Not Considered Part of Preparing the Front Desk

question 12

Multiple Choice

​Which is not considered part of preparing the front desk at the beginning of the day?

• A) ​Check the reading material,toys,and books.
• B) ​Turn on computers,scanners,printers (and other electronic equipment).
• C) ​Retrieve telephone messages,faxes,and printed lab and hospital reports.
• D) ​Prepare sign-in sheet and cash balance forms.

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Definitions:

Formal Rules

Explicit, codified regulations or procedures that govern conduct within organizations or communities.

Organizational Culture

The shared values, beliefs, norms, and practices that define the character and behavior of an organization and its members.

Employees' Perceptions

The way in which workers view or understand aspects of their work environment, culture, leadership, and policies, influencing their job satisfaction and performance.

Ethical

Pertaining to or dealing with morals; relating to right and wrong in conduct.