Match Each Term with Its Definition

question 29

Multiple Choice

Match each term with its definition.
-Brief set of fundamental beliefs

• A)trimester test
• B)diagnosis-related groups (DRGs)
• C)capitated payment
• D)creed

Employ strategies to make customers feel valued and important.

Understand the concept of internal and external customers.

Apply ethical considerations in customer service.

Avoid common pitfalls when delivering bad news to customers.

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Definitions:

Linguistic Competence

Underlying knowledge that allows a cognitive processor to engage in a particular cognitive activity involving language independent of behavior expressing that knowledge. Contrast with linguistic performance.

Underlying Knowledge

The fundamental understanding or skills that support more advanced learning or reasoning.

Syntactically Legal

A term used to describe sentences or expressions that are constructed in accordance with the rules of syntax for a specific language.

Preposing

A grammatical construction in which a component of a sentence (such as an object or adverbial) is placed at the beginning of the sentence for emphasis or stylistic purposes.