The Three Main Activities Most Helpful in Successfully Managing Change

question 22

Multiple Choice

The three main activities most helpful in successfully managing change in IS projects are communicating,training,and providing ____.

• A) guidance
• B) a framework
• C) feedback
• D) incentives

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Definitions:

Group Polarization

The tendency of a group to make decisions that are more extreme than the initial inclination of its members.

Social Loafing

The situation where persons demonstrate lower effort levels in pursuit of a goal as part of a group than they do when working individually.

Risky-Shift Effect

A phenomenon where a group collectively decides on a course of action that is riskier than the decisions that individual group members would make on their own.

Informational Influence

Informational Influence occurs when individuals conform to the behaviors or attitudes of a group to obtain and accept accurate information or because they believe the group is competent.