Match Each Item with a Statement Below

question 7

Multiple Choice

Match each item with a statement below:

-Allows smooth transitions and keeps the costs of transitions low

• A)administrative leadership
• B)middle managers
• C)people-oriented leadership
• D)front-line managers
• E)succession planning
• F)transactional leadership
• G)values
• H)goals
• I)leadership
• J)organizational culture

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Definitions:

Travel Agencies

Companies that provide travel and tourism-related services to the public, such as booking airline tickets, hotels, and tours.

Downstream Costs

Expenses incurred after the production process, including distribution, marketing, and customer service costs.

Customer Support

A service provided by a company to assist its customers in making cost-effective and correct use of a product, including assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.

Downstream Costs

Expenses that occur after the production process, such as distribution, marketing, and customer service costs.