Match Each Item with a Statement Below

question 8

Multiple Choice

Match each item with a statement below:

-Job satisfaction and turnover are the contributing factors

• A)job redesign
• B)good work environment
• C)feedback
• D)motivators
• E)social pressure from peers
• F)need-based theories
• G)the theory of planned behavior
• H)equity perspective
• I)supportive social environment
• J)expectancy theory

Acknowledge the continuous education requirements and professional development opportunities for medical assistants.

Differentiate between clinical, administrative, and laboratory duties of medical assistants.

Recognize the significance of credentialing and specific certifications relevant to the medical assisting field.

Understand the evolving role and expectations of medical assistants in the healthcare sector.

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Definitions:

Customer Needs

The requirements and desires of consumers that they seek to fulfill when purchasing goods or services.

New Products

Items introduced to the market for the first time, offering innovation or improvements compared to existing offerings.

Product Improvements

Modifications made to existing products to enhance their performance, appeal, or to expand their market reach.

Product Modifications

Adjustments or improvements made to a product’s design, features, or performance to meet customer needs or capture market share.