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The nurse is discussing follow-up care with a client who is being discharged. The client and his family cross their arms and state angrily that the care team's suggestions are not acceptable. Which response by the nurse is appropriate?
Control
The power to influence or direct people's behavior or the course of events.
Narcissism
A personality trait characterized by excessive self-interest and a lack of empathy for others.
Positive Reinforcement
A method in behavior management that involves the addition of a rewarding stimulus following a desired behavior.
Self-Focus
The act of concentrating on one's own thoughts, feelings, or experiences, often at the exclusion of external factors.
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