________ Involves Measuring the Degree to Which Employees,or Users,are Satisfied

question 76

Multiple Choice

________ involves measuring the degree to which employees,or users,are satisfied with the IS.

• A)Measuring employee satisfaction
• B)Managing price satisfaction
• C)Managing user satisfaction
• D)Managing employee proficiency
• E)Formatting the IS

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Definitions:

Persuasive Message

Communication intended to influence the attitudes, beliefs, or behaviors of others through argumentation, appeals, or other means.

Arguments

Statements or reasons given with the aim of persuading others that an action or idea is right or wrong.

Elaboration Likelihood Model

A theory in social psychology that explains how attitudes are formed and changed through two routes of persuasion: central and peripheral.

Persuasion

The act of convincing someone to believe or do something through reasoning or argument.