According to ________,The Feedback on the Functioning of the Informal

question 13

Multiple Choice

According to ________,the feedback on the functioning of the informal group can give managers ideas about how to modify the formal group so as to increase the probability that informal group members will achieve the satisfaction and growth they desire.

• A)Bernard Bass
• B)the sociometric framework
• C)Maslow's hierarchy
• D)Homans model
• E)the group communication framework

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Definitions:

Good Listeners

Individuals who engage actively and attentively in listening, demonstrating an understanding of the speaker's message.

Physical Distractions

Elements in the environment that can divert attention away from tasks at hand.

Clarifying Assumptions

The process of making explicit any taken-for-granted beliefs or premises in communication or decision making.

Minimizing

The act of reducing something to the smallest possible amount or degree.