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Use of punishment,although effective,may have undesirable side effects,if it is emphasized over the long term.
Service Requests
Formal or informal requests made by customers or users for maintenance, support, or delivery of a service.
Customization
The process of making or altering a product or service according to the individual preferences or specifications of the customer.
Digital Capabilities
The skills and technologies that enable individuals or organizations to leverage digital resources for achieving specific goals.
Interactive Environment
A setting or system where individuals can actively engage with content, processes, or interfaces, often facilitated by digital technology.
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