Peterson Is a Salesperson

question 5

Multiple Choice

Peterson is a salesperson.He considers nonverbal feedback to be extremely important when making a sales presentation.He can gather nonverbal feedback by ________.

• A)providing the customer with visual aids instead of speaking to them
• B)asking the customer to fill up a feedback form at the end of the presentation
• C)repeating the message and asking for specific feedback
• D)paying attention to the customer's facial expressions and gestures
• E)using sales tests and trial closes that help to assess a situation

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Definitions:

Forecasting

The process of making predictions about the future based on past and present data and analysis of trends.

Double Forecasting Model

A predictive analysis technique that incorporates two different forecasting methods to improve accuracy or to provide a range of possible outcomes.

Level

The magnitude or position on a scale, often used to describe the intensity or degree of a certain variable in data analysis.

Trend

A general direction in which something is developing or changing, often identified through analysis of data over time.