The Self-Assumed Commitment to Handle a Job to the Best

question 20

Multiple Choice

The self-assumed commitment to handle a job to the best of one's ability is termed ________.

• A)responsibility
• B)authority
• C)accountability
• D)answerability
• E)responsivity

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Definitions:

Customer Value

The satisfaction a customer derives from a product or service in comparison to its cost, influencing loyalty and purchase decisions.

Product

Any item or service offered for sale or use, often as a result of a manufacturing or production process.

Utility

A term in economics referring to the total satisfaction received from consuming a good or service.

Marketing

The process or activity of promoting, selling, and distributing a product or service, including market research and advertising.