Mark and Joe Work in the Client Services Department of an Advertising

question 63

Multiple Choice

Mark and Joe work in the client services department of an advertising agency,and they have been assigned the account of a major client.However,when the client sends an email with an urgent request,neither of them respond.This is most likely due to ________.

• A)overlapping responsibilities
• B)responsibility gaps
• C)poor line authority
• D)excessive delegation
• E)high centralization

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Definitions:

Materials Inventory

The raw materials, work-in-process, and finished goods that a company holds at any given time for production.

Credit Sales

Sales made by a business where the payment is deferred to a later date, enabling customers to purchase goods or services on credit.

Cash Receipts

The collection of money, including coins, notes, electronic payments, etc., by a business from its customers or other transactions.

Invoice Cost

The initial price listed on an invoice for purchased goods or services, not including any additional fees or discounts.