Examlex
The binomial probability distribution is used with
Delivery Gap
The difference between the service quality a company promises to deliver and the actual service quality delivered to customers.
Customer
An individual or entity that purchases goods or services from a business.
Steak Tartare
A dish consisting of finely chopped or ground raw beef, often served with onions, capers, seasonings, and an egg yolk.
Service Dimensions
The various aspects of a service that affect the customer's perception and satisfaction, including reliability, responsiveness, assurance, empathy, and tangibles.
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