Aulette Cites the Work of Rosabeth Moss Kanter Who Identified

question 28

Multiple Choice

Aulette cites the work of Rosabeth Moss Kanter who identified five major effects of work on family,one of which she labeled "Emotional Climate," which is defined as:

• A)The amount of time a job requires and when the time is demanded.
• B)The extent to which a job draws in an employee and his or her family members.
• C)The values and ideas promoted at work that influence the employee in his or her behavior at home.
• D)The social-psychological influences at work that affect employees and their relationships in families.

Recognize the relationship between organizational design and environmental stability.

Understand the role of formal and informal structures within organizations.

Explain the concept and impact of span of control on organizational efficiency.

Determine the importance of a clear line of authority and chain of command in organizations.

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Definitions:

Direct Marketing

A form of advertising where companies communicate directly with the consumer through mail, email, texts, and other marketing materials without the use of intermediaries.

Personal Selling

A direct form of selling where salespersons use tailored communication to persuade potential buyers to purchase products or services.

Interactive Communication

A form of communication where there is active participation and exchange between all parties involved, allowing for immediate feedback and adaptation of message.

Publicity

The public visibility or awareness of a product, service, person, or organization achieved through media coverage or promotional activities, often without direct payment.