After Implementing a Solution,a Problem Is Considered Resolved After Which

question 7

Multiple Choice

After implementing a solution,a problem is considered resolved after which of the following has occurred:

• A) A verification of full system functionality has been confirmed.
• B) The user informs tier 1 support that the problem no longer exists.
• C) The user has not contacted tier 1 support after 48 hours.
• D) The technician has tested the user's system.

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Definitions:

Compress

To reduce the size of a file or data set without significantly affecting its original content or quality, often to save storage space or speed up transmission.

Document Properties

Metadata associated with a document, including author, title, subject, and creation or modification dates, among others.

Restrict Editing

Imposing limitations on who or what can modify a document, often to safeguard the content's integrity.

Inspecting Document

The process of reviewing a document for personal information, hidden metadata, or other content that may not be intended for distribution.