The Last Step in Network Problem Resolution Is _______

question 26

Multiple Choice

The last step in network problem resolution is _______.

• A) Documenting findings, actions, and results
• B) Calling tier 1 support to close the problem ticket
• C) Checking with the user to make sure the problem has not occurred again
• D) Duplicating the problem resolution on an identical machine

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Definitions:

Cognitive Perspective

A psychological method focusing on the internal workings of the mind as the fundamental aspect in explaining human actions.

Interpret

To explain or determine the meaning of something, often requiring analysis of language, symbols, or actions to understand the underlying significance.

Experiences

Events or occurrences that leave an impression on someone, contributing to their knowledge or altering their perception.

Behavioral Perspective

A way of looking at psychological issues by studying observable behavior and the effects of learning on behavior.