Technician a Says That a Cause of Both High Low-

question 55

Multiple Choice

Technician A says that a cause of both high low- and high-side A/C system pressure readings,is an overcharged refrigerant condition.Technician B says that a cause of high low-side and high,high-side A/C system pressures is a system that is heavily over-charged with oil.Who is correct?

• A) Technician A only
• B) Technician B only
• C) Both A and B
• D) Neither A nor B

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Definitions:

Overcoming Objections

A sales technique used to address and mitigate concerns or hesitations voiced by a potential customer, converting doubts into selling points.

Acknowledging

The act of recognizing or admitting the existence or truth of something.

Postponing

The strategy of delaying production or customization of a product until customer preferences or requirements are known.

Personal Selling

A direct form of selling where salespersons interact face-to-face with customers to explain or demonstrate the benefits of their product or service.