Technician a Says That When Installing a Multi-Leaf Spring Pack,the

question 37

Multiple Choice

Technician A says that when installing a multi-leaf spring pack,the U-bolts should be torqued over the axle saddle before connecting the spring pin.Technician B says that the weight should be off the spring before torquing a U-bolt.Who is correct?

• A) Technician A only
• B) Technician B only
• C) Both A and B
• D) Neither A nor B

Define quality based on conforming to standards and product-based perspectives.

Grasp the concepts of quality improvement tools and philosophies, such as poka-yoke and kaizen.

Appreciate the link between quality improvement and profitability.

Understand the role of employees and management in quality improvement initiatives.

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Definitions:

Higher-order Conditioning

A process in classical conditioning where a conditioned stimulus is paired with a new neutral stimulus, creating a second conditioned stimulus.

Modeling

The acquisition of behavior as a result of observing the experiences of others.

Opponent Process

A theory in psychology and vision science that suggests the human visual system interprets color in an opposing way, involving three pairs of colors.

Sensitization

An increase in the strength of a response with repeated presentations of a stimulus.