Chichi Is Working on a Labor Dispute

question 19

Multiple Choice

Chichi is working on a labor dispute.He meets with both sides,listens to their proposals,and makes a decision on a new contract which is legally binding.Chichi is acting as a(n)

• A)mediator
• B)counsellor
• C)social worker
• D)arbitrator

---

Definitions:

Kraiger

A reference to Kurt Kraiger, a psychologist known for his work on training effectiveness and evaluation.

Cognitive Outcomes

The results of intellectual processes, including learning, understanding, and applying knowledge and skills.

Skill-Based Outcomes

The specific skills and abilities that participants are expected to acquire as a result of participating in a training program or educational course.

Affective Outcomes

Results relating to changes in feelings, attitudes, or emotional areas of an individual after undergoing a training or learning process.