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Shin is the owner-manager of a 24-hour convenience store.When he first opened the business,he employed only four people,and it was easy to manage the store through informal means.The store experienced rapid growth and is now a six-unit chain.Shin is now trying to manage 30 employees.As part of the organizing process,he first determines the actions to be taken to achieve his organizational goals.What is the next step he should take?
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