In the Context of Quality Function Deployment, Building a House

question 33

Multiple Choice

In the context of quality function deployment, building a House of Quality begins by identifying the:

• A) competitive priorities.
• B) voice of the customer.
• C) marketplace dynamics.
• D) service provider requirements.

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Definitions:

Competitive Advantage

A condition or attribute that allows a company to outperform its competitors, often achieved through offering superior value to customers or operating more efficiently.

Manufacturing Business

An enterprise engaged in the industrial production of goods from raw materials or components, using various processes like assembling, fabricating, or processing.

Computer Desks

Furniture designed specifically to comfortably and ergonomically accommodate computers and related equipment for use in homes or offices.

Profitability

The ability of a business to generate earnings compared to its expenses and other relevant costs incurred during a specific period of time.