In the Context of the Triple Bottom Line (TBL), Which

question 21

Multiple Choice

In the context of the triple bottom line (TBL) , which of the following measures includes the number of ethical violations

• A) Responsiveness
• B) Service quality
• C) Social sustainability
• D) Customer retention rate

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Definitions:

First-Mover Strategy

A market approach where a company is the first to enter a specific market or industry, aiming to gain an advantage by establishing brand loyalty and erecting barriers to entry for future competitors.

Market Share

The portion of a market controlled by a particular company or product, often expressed as a percentage of total sales in that market.

Global Diversification

A strategy that involves a company expanding its operations and investments across a wide range of countries and markets to reduce risk.

Consumer Durables

Goods that are not consumed or destroyed in use and thus have a long life, such as appliances, cars, and furniture.